FAQ About Products
We offer detailed datasheets and technical guides for all our products. These resources provide comprehensive information to facilitate the integration of our LCDs into your design. Our expert team is also available to assist you with any specific queries or challenges you may face.
Longtech specializes in custom solutions. Our team can work closely with you to understand your unique requirements and develop a customized LCD product that perfectly fits your application.
Our LCDs come with various options for temperature range, contrast adjustment, and backlighting to ensure optimal display performance under different conditions. Our technical team can also provide guidance on how to select and configure these options based on your specific needs.
Yes, we provide libraries and sample code for most of our LCD products. These resources can help you get started quickly with programming the display for your application.
How do I diagnose and resolve issues with the LCDs?
FAQ About Orders
At Longtech, quality is our top priority. We follow a strict quality control process which includes various stages of testing and inspection to ensure our products meet the highest standards.
Yes, we understand the need for testing before making a large purchase. Please contact our sales team to discuss the minimum order quantity for your chosen product.
Lead times can vary depending on the complexity of the customization and the quantity required. Our team will provide a more precise timeline once the specifications are finalized.
We have extensive experience in global shipping and can coordinate logistics to any part of the world. Our team can work with you to determine the best shipping method based on your location, budget, and timeline.
Absolutely, our commitment to our customers doesn't end after a sale. We provide ongoing technical support to ensure the successful integration and operation of our products in your application.
We stand by the quality of our products. In the unlikely event that you receive a defective product, please contact us immediately, and we will work to address and rectify the issue promptly.